Product description
Does this charger support Galaxy Watch Ultra?
Is a power adapter included in the package?
Can I charge my phone with a case on?
Can the detachable watch charger work with Apple Watch?
Why is my phone charging slower than expected?
Does this charger support Galaxy Watch Ultra?
Yes, it is fully compatible with Galaxy Watch Ultra, as well as Galaxy Watch 8/7/6/6 Classic/5 Pro/5/4/3/Active2/1.
Is a power adapter included in the package?
For environmental reasons, no adapter is included. Please use a QC3.0 18W or higher USB-C adapter for the best charging performance. (Most users already have a suitable adapter at home.)
Can I charge my phone with a case on?
Yes, it works with cases up to 5mm thick, including silicone, clear, and magnetic cases. Metal cases, magnetic pads, card holders, stands, or extra-thick rugged cases (like OtterBox) may affect charging.
Can the detachable watch charger work with Apple Watch?
No. The USB-C watch charger is designed only for Samsung Galaxy Watch series. It is not compatible with Apple Watch, Gear, Fit, or Live models.
Why is my phone charging slower than expected?
Please make sure you are using a QC3.0 18W or higher adapter. Lower-power adapters (5W or 10W) will slow down charging speed. With the right adapter, the dual-coil design provides fast and stable charging.
